The creation of a mapping – at national level – of services for asylum seekers and international and humanitarian protection holders, is part of a project that involved, with the support of the UN Refugee Agency – UNHCR, the toll-free number for asylum seekers and refugees from the national Arci.
“Refugees Map Services” has the ambition to put in communication all the actors of the asylum system: first of all the asylum seekers, the holders of international protection and those responsible for humanitarian protection. Immediately after the operators and operators of the protection bodies, but also the local authorities, the school and health services.
Refugees Map Services wants to become an instrument of public and common use through which to speak and be easily found.
Night shelters, family houses for mothers and children, hostels for adults or elderly or sick people which belong to the social emergency system activated by municipalities or charitable institutions. These services are aimed in particular at those asylum seekers or refugees who are outside the reception system dedicated to them or unable to return.
Hospital facilities, with specialized clinics, voluntary associations and organizations that offer free basic and / or specialized medicine services, social-health orientation in order to facilitate access to the healthcare system to those who need it.
Knowledge of the Italian language is a fundamental tool for those who arrive in Italy and embark on a path of integration. The school system and associations offer different possibilities for attending free and qualified Italian language courses. The courses are aimed at adults and children and divided by level of learning.
Training institutions, trade unions, associations, Employment Centers (CPI) and Job Orientation Centers (COL), which carry out free information activities and guidance for job insertion. Through some of them it is possible to activate work placements and / or job grants that aim to reinforce that series of skills essential for entering the world of work.
Entities, associations or organizations offering advice in the administrative field. Among the main practices: appeal against the refusal of the Territorial Commission; collection of stories for the request for international protection; family reunion, citizenship and advice on residence permits.
Hospitals, clinics, help desks, listening centers and teams specializing in health protection where you can access various services, including: psychological and / or psychiatric support and medico-legal certifications.
Headquarters of the Police where the request for international protection can be presented. Locations of the Territorial Committees for the recognition of international protection where the hearings of those who submitted the request are held. Locations of the “Sportello Unico” and Prefectures where family reunification, citizenship and other administrative practices are initiated.
Structures dedicated to the reception and support of women victims of violence and of their children. The team that welcomes women and children must guarantee a multidisciplinarity of skills, able to guarantee paths of support while respecting the cultural differences and the history of each woman.
Disability is thus not just a health problem. It is a complex phenomenon, reflecting the interaction between features of a person’s body and features of the society in which he or she lives. Overcoming the difficulties faced by people with disabilities requires interventions to remove environmental and social barriers.
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