FAQ - Frequently Asked Questions

Yes, you can apply for citizenship based on residency (NATURALIZATION) if you have:

  • Resided for at least 5 years on Italian territory;
  • A valid residence permit issued due to your refugee status (or an expired residence permit accompanied by renewal request;)
  • A copy of certificate attesting to your refugee status;
  • A sworn affidavit with an authenticated signature without a stamp duty issued by a court or local municipality, as a substitute of the original birth and criminal record certificate from country of origin;
  • The last three income tax returns.

Yes, you can apply for citizenship based on residency (NATURALIZATION) if you have:

  • Resided in Italy for at least 10 years;
  • A valid residence permit attesting to your status as a beneficiary of subsidiary protection) or an expired residence permit accompanied by renewal request;)
  • A sworn affidavit with an authenticated signature without stamp duty, issued by a court or local municipality, as a substitute for the original birth and criminal record certificate from the country of origin;
  • The last three income tax returns.

To file a citizenship application you must:

  • Get a SPID identity (Public System Digital Identity.) The activation is free, and it can be done by an authorized provider listed on the website of the Agenzia per Italia Digitale (https://www.agid.gov.it/it/piattaforme/spid .) To register you need: an e-mail address: a mobile telephone number; a valid ID and a health insurance card with your fiscal code.

You can enter the platform:
http://www.libertaciviliimmigrazione.dlci.interno.gov.it/it/servizi-online by clicking on ‘Enter with Spid’ (Accedi con Spid)
Complete the digital request, attaching in the proper computer fields the following:

  • Personal ID
  • Birth and criminal record certificate from country of origin
  • Certificate of Italian language proficiency not inferior of CEFR B1 Level;
  • Receipt of payment of the mandatory €250 fee.
  • Proof of payment of €16 revenue stamp

When the application is completed, it will be forwarded to the Prefecture that is responsible for summoning you.

Yes, you can obtain Italian citizenship based on marriage no matter what type of residence permit you have (even if you are a refugee or the beneficiary of international protection)
You must:

  • Have resided in Italy for a minimum of two years or, if you reside outside the country, after three years of marriage;
    NB: the terms are reduced by half in the presence of natural or adopted children.
  • Proficiency in Italian (not inferior to Level B1)

A stateless person is someone who is not a citizen of any country. Some stateless individuals are also refugees, but not all refugees are stateless, and many stateless individuals have never crossed a border.

Being stateless isn’t an individual choice or the result of an individual action. One becomes stateless as a result of one (or more) of the following reasons:

  • If he/she is the child of a stateless person or is unable to inherit the parents’ citizenship;
  • If one belongs to a social group to whom citizenship is denied due to discrimination;
  • If one is a refugee due to war or military occupation;
  • For bureaucratic reasons, if one’ nation has broken up and has given life to new national entities (e. g. The former USSR or Yugoslavia;)
  • Due to incongruities and omissions in different nations laws on the matter of citizenship.

In Italy there are two procedures to obtain certification that one is Stateless.

The administrative procedure entails sending a registered letter to the Ministry of the Interior asking to be recognized as a Stateless person. The following documents must be attached:

  • Birth certificate
  • Proof of residency and uthenticated copy of residence permit
  • Any documentation that will attest to your being stateless (e. g. Certificate issued by the Consulate of the country of origin, or by the last country where you resided showing that you are not one of their citizens.)

If your documentation is in a foreign language, it must be translated and certified!

The authorities will recognize Statelessness only if you have filed all documents legally required.

Length of procedure: Two years average.

If the administrative request is rejected, you can petition the courts (judiciary procedure).

The judiciary procedure is possible only with the assistance of counsel. The petitioner who lacks the funds to file request, can ask for governmental assistance.

The petition must be drawn up by an attorney.

The petition must be deposited at the “Chamber competent in the matter of immigration, international protection and free circulation of EU citizens” of the District Court near the residence of the petitioner for stateless status.

According to present legislature a residence permit will be issued to a petitioner for Stateless status only if he/she is already in possession of one. This said, some Police authorities, in conformity with the spirit of the 1954 Convention Relating to the Status of Stateless Persons and on the indications of the UNHCR Manual on the Protection of Stateless Persons, will issue a residence permit if the person is able to show that the petition is pending.

In Italy those whose Statelessness has been recognized have a right to education, medical care, a job and social security. Furthermore they have a right to:

  • A residence permit for stateless status valid for 5 years;
  • Travel documents.
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What is JumaMap

JumaMap – Services for Refugees is a map designed to help you quickly find useful services near you.
Here you can search for places to sleep, eat, study Italian, and get health, legal or psychological support, as well as many other services dedicated to migrant people and people experiencing homelessness.

The platform is available in 17 languages.
You can change the language from the menu at the top and choose among: Albanian, Amharic, Arabic, Bengali, Chinese, Dari, Farsi, French, English, Pashto, Punjabi, Russian, Somali, Spanish, Tigrinya, Ukrainian, Urdu, Wolof.

You can also access JumaMap on your mobile phone: visit www.jumamap.it

Welcome Center

If you need in-person help, you can come to the Welcome Center:

Monday
10:00 – 14:00 — Social orientation desk

Tuesday
10:00 – 14:00 — Psychological support desk (ages 18–26)
14:00 – 17:00 — Health support desk
14:00 – 18:00 — Social orientation desk
14:00 – 18:00 — Legal support desk

Wednesday
10:00 – 14:00 — Social orientation desk

Thursday
10:00 – 14:00 — Legal support desk (ages 18–26)
14:00 – 18:00 — Social orientation desk

Friday
10:00 – 14:00 — Social orientation desk
16:30 – 19:30 — Legal support desk

Digital support

Tuesday 9:30 – 14:00
Wednesday 10:00 – 15:00
Thursday 9:30 – 16:30

Toll-free number for asylum seekers and refugees

For information and phone support, call Arci’s toll-free number for asylum seekers and refugees:
800 905 570 (Italy)
+39 351 1376335 (WhatsApp, Lycamobile and from abroad)

It answers Monday to Friday, 9:30–17:00, with a multilingual voicemail always active and a network of cultural-linguistic mediators available in 35 languages.
You can also write to: numeroverderifugiati@arci.it

Toll-free number for migrants with disabilities

NABILA is a service offering listening, support and guidance to migrant and refugee people with disabilities or other vulnerabilities.
You can call the toll-free number 800 999 977.
If you prefer speaking in person, you can book an appointment at Arci Nazionale’s Immigration Office:
Via dei Monti di Pietralata 16 – Rome.

Listening and support space for migrant minors and young people

U-Report On The Move is a safe space where you can receive legal support and also talk, freely and safely, about your feelings, your problems and whatever is worrying you.
A trained professional listens to you and helps you find the right support for your needs.
The service is available Monday to Friday, from 9:00 to 18:00.

To use it, simply send a message on Facebook Messenger, through the U-Report On The Move platform.
A team of psychologists replies to messages and offers personalised and attentive support.