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New Edition of the “Know Your Rights” Education Program in Milan

The Know Your Rights project will take place in Milan from October 24th to December 12th, 2023.


Know Your Rights is a programme to increase knowledge about one’s legal rights, an 8-lesson legal training aimed at asylum seekers, stateless persons, displaced persons or holders of other forms of protection.


Who can participate?
– Those over 18 years of age
– Those who plan to live in Italy
– Those who have a level of Italian no lower than B1/B2


How to enrol
Register at the following link

Location
Via della Posta, 7, 20123 Milan, Italy https://maps.app.goo.gl/gh8PY34ACQWutcRa6

For questions and further information
Contact Alessia Amendola: Alessia.Amendola@dlapiper.com

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What is JumaMap

JumaMap – Services for Refugees is a map designed to help you quickly find useful services near you.
Here you can search for places to sleep, eat, study Italian, and get health, legal or psychological support, as well as many other services dedicated to migrant people and people experiencing homelessness.

The platform is available in 17 languages.
You can change the language from the menu at the top and choose among: Albanian, Amharic, Arabic, Bengali, Chinese, Dari, Farsi, French, English, Pashto, Punjabi, Russian, Somali, Spanish, Tigrinya, Ukrainian, Urdu, Wolof.

You can also access JumaMap on your mobile phone: visit www.jumamap.it

Welcome Center

If you need in-person help, you can come to the Welcome Center:

Monday
10:00 – 14:00 — Social orientation desk

Tuesday
10:00 – 14:00 — Psychological support desk (ages 18–26)
14:00 – 17:00 — Health support desk
14:00 – 18:00 — Social orientation desk
14:00 – 18:00 — Legal support desk

Wednesday
10:00 – 14:00 — Social orientation desk

Thursday
10:00 – 14:00 — Legal support desk (ages 18–26)
14:00 – 18:00 — Social orientation desk

Friday
10:00 – 14:00 — Social orientation desk
16:30 – 19:30 — Legal support desk

Digital support

Tuesday 9:30 – 14:00
Wednesday 10:00 – 15:00
Thursday 9:30 – 16:30

Toll-free number for asylum seekers and refugees

For information and phone support, call Arci’s toll-free number for asylum seekers and refugees:
800 905 570 (Italy)
+39 351 1376335 (WhatsApp, Lycamobile and from abroad)

It answers Monday to Friday, 9:30–17:00, with a multilingual voicemail always active and a network of cultural-linguistic mediators available in 35 languages.
You can also write to: numeroverderifugiati@arci.it

Toll-free number for migrants with disabilities

NABILA is a service offering listening, support and guidance to migrant and refugee people with disabilities or other vulnerabilities.
You can call the toll-free number 800 999 977.
If you prefer speaking in person, you can book an appointment at Arci Nazionale’s Immigration Office:
Via dei Monti di Pietralata 16 – Rome.

Listening and support space for migrant minors and young people

U-Report On The Move is a safe space where you can receive legal support and also talk, freely and safely, about your feelings, your problems and whatever is worrying you.
A trained professional listens to you and helps you find the right support for your needs.
The service is available Monday to Friday, from 9:00 to 18:00.

To use it, simply send a message on Facebook Messenger, through the U-Report On The Move platform.
A team of psychologists replies to messages and offers personalised and attentive support.