Nabila: solidarity fund

SOLIDARITY FUND

The Nabila Project provides a
Solidarity Fund dedicated to beneficiaries of international protection, with the aim of offering direct support in situations of specific need and promoting pathways toward autonomy, inclusion, and well-being.

The fund was created to respond to concrete needs that may represent an obstacle in social, professional, or family integration processes.
Each request is evaluated individually and may concern urgent situations or particular needs that are difficult to address through other support tools.

Who Can Apply

Applications may be submitted by beneficiaries holding international protection status and/or by the operators and professionals supporting them, whenever a concrete and justified need emerges that requires direct financial support.

How to Apply

To access the Solidarity Fund, it is necessary to:

  • Send a motivated request to the e-mail address progettonabila@arcinazionale.it, explaining the need and the impact that the support could have on the applicant’s personal or family pathway.
    Please also complete the attached application form.
  • Provide useful documentation such as quotations, medical prescriptions, school documents, or any other evidence related to the request.
  • Wait for the evaluation of the case, which will be carried out by the project team according to the situation, urgency, and consistency with the objectives of the fund.

How the Support Is Provided

If approved, the contribution may be provided through:

  • direct purchase of goods or services;
  • agreed reimbursement;
  • other methods defined by the project according to the type of need and internal procedures.

Examples of Fund Use

Examples of support already provided through the fund include:

  • the purchase of medicines or medical and healthcare support tools;
  • funding annual public transportation passes needed to reach workplaces, training centers, or essential services;
  • support for specific educational pathways for minors with special needs, promoting inclusion and personal development.

The Solidarity Fund represents a concrete tool to support pathways toward autonomy and to provide targeted assistance during moments of particular need.

 

NABILA is a Help Desk for migrant citizens with disabilities and vulnerabilities that provides socio-legal assistance, language mediation and orientation to services on the national territory.

What is JumaMap

JumaMap – Services for Refugees is a map designed to help you quickly find useful services near you.
Here you can search for places to sleep, eat, study Italian, and get health, legal or psychological support, as well as many other services dedicated to migrant people and people experiencing homelessness.

The platform is available in 17 languages.
You can change the language from the menu at the top and choose among: Albanian, Amharic, Arabic, Bengali, Chinese, Dari, Farsi, French, English, Pashto, Punjabi, Russian, Somali, Spanish, Tigrinya, Ukrainian, Urdu, Wolof.

You can also access JumaMap on your mobile phone: visit www.jumamap.it

Welcome Center

If you need in-person help, you can come to the Welcome Center:

Monday
10:00 – 14:00 — Social orientation desk

Tuesday
10:00 – 14:00 — Psychological support desk (ages 18–26)
14:00 – 17:00 — Health support desk
14:00 – 18:00 — Social orientation desk
14:00 – 18:00 — Legal support desk

Wednesday
10:00 – 14:00 — Social orientation desk

Thursday
10:00 – 14:00 — Legal support desk (ages 18–26)
14:00 – 18:00 — Social orientation desk

Friday
10:00 – 14:00 — Social orientation desk
16:30 – 19:30 — Legal support desk

Digital support

Tuesday 9:30 – 14:00
Wednesday 10:00 – 15:00
Thursday 9:30 – 16:30

Toll-free number for asylum seekers and refugees

For information and phone support, call Arci’s toll-free number for asylum seekers and refugees:
800 905 570 (Italy)
+39 351 1376335 (WhatsApp, Lycamobile and from abroad)

It answers Monday to Friday, 9:30–17:00, with a multilingual voicemail always active and a network of cultural-linguistic mediators available in 35 languages.
You can also write to: numeroverderifugiati@arci.it

Toll-free number for migrants with disabilities

NABILA is a service offering listening, support and guidance to migrant and refugee people with disabilities or other vulnerabilities.
You can call the toll-free number 800 999 977.
If you prefer speaking in person, you can book an appointment at Arci Nazionale’s Immigration Office:
Via dei Monti di Pietralata 16 – Rome.

Listening and support space for migrant minors and young people

U-Report On The Move is a safe space where you can receive legal support and also talk, freely and safely, about your feelings, your problems and whatever is worrying you.
A trained professional listens to you and helps you find the right support for your needs.
The service is available Monday to Friday, from 9:00 to 18:00.

To use it, simply send a message on Facebook Messenger, through the U-Report On The Move platform.
A team of psychologists replies to messages and offers personalised and attentive support.