New European Pact – 12 June 2026

The new European rules on asylum and migration, known as the European Pact on Migration and Asylum, come into force. They reform the Common European Asylum System and introduce new procedures and standards for the management of applications for international protection and reception systems.

 

The introduction of border procedures, applicable to some asylum applicants, with shorter timeframes for examining applications and specific rules during their stay at border facilities, as well as reduced safeguards for asylum applicants.

Applicants coming from countries with an average recognition rate for international protection in the European Union of 20% or lower, except where exemptions provided by law apply. This procedure will also apply to people who provide false information or have submitted false documents to avoid identification, as well as to people considered a threat to public order. Applicants coming from a Third Country considered safe under the Procedures Regulation (former Article 42(1)(e), Regulation (EU) 2024/1348) will also be subject to an accelerated procedure.

The border procedure must, as a general rule, be completed within 12 weeks, plus a further 12 weeks for any immediate return procedure that may follow.

It means that, although the applicant is physically present on the territory of the Member State, they are legally considered not yet admitted to the territory of the Union for the purposes of examining their application.

No. Member States may adopt measures restricting the applicant’s freedom of movement during the procedure, in compliance with the conditions laid down by European law, particularly when the applicant is subject to a border procedure.

Yes. The Pact introduces a mandatory pre-entry screening, which includes identification, biometric data collection, health checks and security checks.

Member States must adapt their administrative and judicial procedures to the new European provisions and ensure adequate facilities and resources to meet the requirements established by the new Regulations and the new Directive.

What is JumaMap

JumaMap – Services for Refugees is a map designed to help you quickly find useful services near you.
Here you can search for places to sleep, eat, study Italian, and get health, legal or psychological support, as well as many other services dedicated to migrant people and people experiencing homelessness.

The platform is available in 17 languages.
You can change the language from the menu at the top and choose among: Albanian, Amharic, Arabic, Bengali, Chinese, Dari, Farsi, French, English, Pashto, Punjabi, Russian, Somali, Spanish, Tigrinya, Ukrainian, Urdu, Wolof.

You can also access JumaMap on your mobile phone: visit www.jumamap.it

Welcome Center

If you need in-person help, you can come to the Welcome Center:

Monday
10:00 – 14:00 — Social orientation desk

Tuesday
10:00 – 14:00 — Psychological support desk (ages 18–26)
14:00 – 17:00 — Health support desk
14:00 – 18:00 — Social orientation desk
14:00 – 18:00 — Legal support desk

Wednesday
10:00 – 14:00 — Social orientation desk

Thursday
10:00 – 14:00 — Legal support desk (ages 18–26)
14:00 – 18:00 — Social orientation desk

Friday
10:00 – 14:00 — Social orientation desk
16:30 – 19:30 — Legal support desk

Digital support

Tuesday 9:30 – 14:00
Wednesday 10:00 – 15:00
Thursday 9:30 – 16:30

Toll-free number for asylum seekers and refugees

For information and phone support, call Arci’s toll-free number for asylum seekers and refugees:
800 905 570 (Italy)
+39 351 1376335 (WhatsApp, Lycamobile and from abroad)

It answers Monday to Friday, 9:30–17:00, with a multilingual voicemail always active and a network of cultural-linguistic mediators available in 35 languages.
You can also write to: numeroverderifugiati@arci.it

Toll-free number for migrants with disabilities

NABILA is a service offering listening, support and guidance to migrant and refugee people with disabilities or other vulnerabilities.
You can call the toll-free number 800 999 977.
If you prefer speaking in person, you can book an appointment at Arci Nazionale’s Immigration Office:
Via dei Monti di Pietralata 16 – Rome.

Listening and support space for migrant minors and young people

U-Report On The Move is a safe space where you can receive legal support and also talk, freely and safely, about your feelings, your problems and whatever is worrying you.
A trained professional listens to you and helps you find the right support for your needs.
The service is available Monday to Friday, from 9:00 to 18:00.

To use it, simply send a message on Facebook Messenger, through the U-Report On The Move platform.
A team of psychologists replies to messages and offers personalised and attentive support.