If your disability has been formally recognized, you might be eligible for a Disability Card. The measure aims at facilitating the unhindered circulation of people with disabilities. A further goal is to ensure that those who reside in the countries of the European Union have equal access to services, special benefits, cultural activities, athletic facilities, means of transportation and reserved parking spaces..
The following categories are among the main beneficiaries:
- Individuals who have a civil disability equal or superior to 67%,
- Individuals with a serious disability in accordance with Law 104 (Art- 3, ¶ 3,)
- Minors who are beneficiaries of attendance allowance,
- Minors who are beneficiaries of disability allowance.
Individuals with disabilities who fall into other categories, can also apply for the Card. For a complete list of those who are eligible, consult the table (p. 51) published in the Anffas National Guide on The Recognition of Disability and Disability Card (also in PDF format.)
INPS, the national social security agency, automatically verifies if the
| petitioner qualifies on the basis of the information already in its database. |
| For information on having your disability recognized and its related documentation, see the FAQ on the topic. |
|
FAQ – The recognition of disability – JumaMap
Starting on March 1, 2026, in some Italian provinces, trial tests have begun with the goal of modifying the application procedure. FAQ – Disability Reform and Law 104: what has changed in 2026 – JumaMap. |
| The Disability Card or European Disability Card is a measure adopted to promote social inclusion, autonomy and access to a wide variety of services for people with disability. | |||
| The Card is part of a European effort whose aim is to guarantee the recognition of a person’s disability outside of her/his country of residence thus facilitating access to services, benefits, and preferential treatments. | |||
The Disability Card officially vouches the status of disability as certified by the competent public administrations. It is not a substitute for an I:D: therefore it must always be shown along with a valid I. D: (for foreign residents it is necessary to show a valid Residence Permit or a receipt for its renewal.)
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The Disability Card can be used:
- In Italy as documentation of a disabled condition when dealing with governmental offices and public administrations. The card eliminates the necessity to carry around paper copies of the necessary documents
- In Italy and in those other countries that recognize the European Disability Card (at the moment these include Belgium, Cyprus, Estonia, Finland, Malta, Romania and Slovenia,) to have guaranteed access to services, activities, goods, and benefits guaranteed by local regulations.
| Greater Freedom of Circulation |
| One of the main advantages of the Disability Card regards mobility. |
| In many Italian cities the card gives you access to discounts, benefits or, in some cases, waivers of fares for public transport such as buses, subway or regional railway services, in accordance with the measures established by local authorities’ and those of public transport companies.
Amongst the most significant special measures is the one that Trenitalia makes available to those who have on the front of their card the indication that they must be assisted (letter “A”,) In addition to a discounted ticket, the assistant has the possibility of traveling for free throughout the national territory. This reduction is valid both for regional and national itineraries in accordance with the conditions set by Trenitalia. These conditions can vary based on the type of trains and local territory, for this reason it is always preferable to verify the actual regulations in effect for each public and private company in the area.
If you are in the Valle d’Aosta Region, it might be useful to consult this website: Regione Autonoma Valle d’Aosta – Trasporti Culture, Sport and Leisure Time
In addition the Disability Card allows free access, or at a reduced rate, to numerous places and cultural activities such as museums, archeological sites, theatres, exhibitions and events. Many recreational and sport facilities participate in the program and offer discounts and benefits. To consult the list of the services available in various areas, click below: https://disabilita.governo.it/it/carta-europ ea-disabilita-ced/dove-utilizzarla/ |
| The application for the Disability Card must be submitted via computer to the INPS website (online INPS portal) or via organizations that represent people with disability who are licensed to use the online procedure: |
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| If the application is made on behalf of a minor, it must be presented by the person who is the parent, the legal guardian, or the foster family to whom the minor has been assigned (this applies for the whole time that the minor resides there.)
In general to apply you must have: |
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| INPS automatically verifies if the requirements are met on the basis of the information already present in its files. Once the application has been approved the card is made by the Istituto Poligrafico and National Mint and it is mailed directly to the residence of the person who applied for it at the post office. |
The request has to be fulfilled within 60 days from the date when the application was filed along with all the necessary information and documentation.
The Disability Card lasts a maximum of
10 years, but INPS can take it back before the end of that period if health conditions change. If the card is damaged, lost or stolen, you can request a new one on the INPS website. The new request automatically annuls the old card. In case of theft or loss remember to attach a copy of the complaint filed with the police.
| Starting in December 2024 the Disability Card is available in its digital format on the App IO, in the area dedicated to personal I. D. |
| To use the digital version it’s necessary to: |
devices the App IO. |
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The digital version contains the same information as the physical card, and it includes a QR Authentication Code that allows it to verify its validity.
The digital version is the same as the physical card, but it’s not a substitute. The physical version continues to be valid and can be used. |
NABILA is a Help Desk for migrant citizens with disabilities and vulnerabilities that provides socio-legal assistance, language mediation and orientation to services on the national territory.
Attraverso la linea telefonica gratuita 800 999 977, NABILA fornisce:
- Ascolto e supporto da remoto
- Orientamento ai servizi sul territorio grazie a JUMA MAP
- Possibilità di richiedere appuntamenti in presenza (nella sede dell’Ufficio Immigrazione di ARCI Nazionale)
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